Frequently Asked Questions
Your common credit control questions, answered.
Protect your cash flow with calm, consistent credit control support.
Polite, professional credit control that protects your business and your time.
Cash flow is the lifeblood of your business. But chasing payments? That’s probably not how you want to spend your day. At Team4, we offer friendly but firm credit control that keeps your income steady, your stress levels low, and your customer relationships intact.
We don’t just remind people to pay – we help you build a reliable process that prevents issues in the first place. You’ll get clear visibility over who owes what, when it’s due, and what’s been chased, so there are no surprises and no awkward conversations.
Your common credit control questions, answered.
Credit control is the process of managing customer payments. Making sure you get paid on time, chasing overdue invoices, and keeping your cash flow steady. It’s about being proactive, not reactive.
Yes, we do! We send reminders, follow up with calls or emails, and handle the communication professionally on your behalf, always reflecting your brand and customer tone.
Absolutely. We’ll review how things work now and help you build a smoother, more consistent system. Complete with polite payment reminders, clear terms, and regular reporting.
Only if you want them to. We can work under your business name and tone, so it feels like a seamless part of your team. Or we can be clearly separate, it’s completely up to you.
Nope! We work with what you already use, or we can suggest cloud-based tools that make things easier. Either way, we’ll make sure everything is simple, streamlined, and transparent.
Not a problem. Whether you’ve got a few late payers or a whole backlog, we’ll help you get back on track calmly and without judgement.
