Frequently Asked Questions
Your common training and advice questions, answered
Confident bookkeeping starts with clear, calm, expert software training and advice.
Friendly, real-world bookkeeping support and software guidance, whenever you need it.
You don’t always need a full training session – you just need someone to explain things clearly, show you where to click, or help you untangle that one frustrating thing in Xero. That’s where we come in.
At Team4, we offer straightforward, on-the-go training and bookkeeping advice that’s built around your way of working. Whether you’re learning something new or just need a refresher, we’re here to help you feel confident and in control.
No long manuals. Just calm, practical support from someone who knows your business and your systems.
Your common training and advice questions, answered
Not at all. Think of it more like ongoing support or on-the-go guidance. If something’s not making sense or you’re stuck with a bit of software, we’ll jump in and walk you through it.
We mainly work with Xero, QuickBooks, and Sage, but we can often help with other tools too. Just let us know what you’re using and what you’re trying to do.
Nope. We support everyone from total beginners to business owners who just want to double-check they’re doing things right. There’s no such thing as a silly question.
Yes, absolutely! We’re here as often as you need us. Whether it’s a one-off fix or regular support, we’re happy to help however we can.
Most support is remote. It’s quicker, easier, and more flexible. We’ll screen share, call, or message depending on what works best for you.
No problem. If you ever need a deeper dive or step-by-step walkthrough, we can schedule time for that too. But for most day-to-day questions, we’ll help you sort things quickly and clearly.
